pktk2 Privacy Policy
We take your privacy seriously. This policy explains exactly what data we collect, why we collect it, and how we protect it.
Introduction
pktk2 ("we", "us", "our") is committed to protecting the privacy and personal data of all users of the pktk2 platform located at pktk2.ws (the "Platform"). This Privacy Policy describes in clear terms how we collect, use, store, share, and protect information about you when you access or use the Platform. It also explains the rights available to you in relation to your personal data and how you can exercise those rights.
By registering an account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with this Privacy Policy, you must stop using the Platform. This Privacy Policy should be read together with our Terms and Conditions, which are incorporated by reference.
Our Privacy Commitments at a Glance
Full Privacy Policy
- Identity data: full name, date of birth, national ID or passport number (for verification purposes), and profile photograph where required.
- Contact data: mobile phone number, email address, and correspondence address (where required for verification).
- Financial data: payment method details (bKash, Nagad, Rocket, Upay account references), transaction history, deposit and withdrawal records.
- Technical data: IP address, device type, browser type and version, operating system, session timestamps, and pages visited on the Platform.
- Gaming data: game history, wagering activity, bet amounts, win/loss records, bonus usage, and responsible gaming settings you apply to your account.
- Account management: to create and maintain your pktk2 account, verify your identity, and process your deposits and withdrawals.
- Service delivery: to provide access to games, process bets, calculate and pay out winnings, and deliver customer support.
- Compliance: to meet our legal and regulatory obligations, including anti-money laundering checks, fraud prevention, and age verification requirements.
- Platform improvement: to analyse usage patterns, diagnose technical issues, and improve the performance, security, and features of the Platform.
- Payment processors: bKash, Nagad, Rocket, Upay, and card network processors receive only the transaction data necessary to authorise and complete your payment.
- Game technology providers: companies such as Evolution Gaming, Pragmatic Play, Spribe, and Ezugi may receive anonymised session identifiers to deliver game content. They do not receive your full identity data.
- Legal and regulatory authorities: we may disclose personal data to law enforcement, financial regulators, or other governmental bodies where required by applicable law or a binding legal order.
- All data in transit is encrypted using TLS 1.2 or higher. All sensitive data at rest (including payment details and identity documents) is encrypted using AES-256.
- Access to personal data within pktk2 is limited to authorised personnel who require it to perform their job functions. All staff with data access are subject to confidentiality obligations.
- We conduct regular security reviews of our infrastructure, access controls, and data handling procedures. In the event of a data breach that affects your rights and freedoms, we will notify you in accordance with applicable legal requirements.
- Account data is retained for the duration of your account and for a period of five (5) years following account closure, in line with standard financial record-keeping requirements.
- Transaction records are retained for a minimum of five (5) years following the date of the transaction.
- Technical data such as log files and session data are retained for up to twelve (12) months for security analysis and Platform improvement purposes.
- We will only send marketing communications where you have expressly consented to receive them during account registration or via your account notification preferences.
- You may opt out of marketing communications at any time by updating your notification preferences in your account settings, or by contacting our support team.
- Opting out of marketing communications does not affect transactional messages such as deposit confirmations, withdrawal notifications, and security alerts, which are sent as part of the standard account service.
- We only transfer data to service providers who have contractually committed to maintaining data security standards equivalent to those applied by pktk2.
- Data transfers to third-party game providers use pseudonymised session identifiers where technically possible, so that full player identity data is not unnecessarily shared.
- Where we become aware of a service provider failing to maintain adequate data security, we will terminate the data-sharing arrangement and, where required, notify affected players.
Your Data Rights
As a user of pktk2, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team using the email address in the footer.
All requests will be acknowledged within 48 hours and resolved within five (5) business days. In some cases, we may need to verify your identity before processing a data rights request.
Cookies and Tracking Technologies
pktk2 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and analyse usage patterns. Cookies are small text files placed on your device when you visit the Platform. We use the following types of cookies: (a) Essential cookies — required for the Platform to function, including session authentication and security tokens; (b) Functional cookies — used to remember your preferences such as language, currency display, and notification settings; and (c) Analytics cookies — used to understand how players interact with the Platform so we can improve the user experience.
You can control or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of the Platform, including your ability to log in and access your account. We do not use advertising cookies or allow third-party ad networks to place tracking cookies on the Platform.
Policy Updates and Contact
This Privacy Policy was last updated on January 1, 2026. pktk2 reserves the right to modify this Privacy Policy at any time. Material changes will be communicated to registered players via email or an in-platform notification prior to the changes taking effect. We encourage you to review this page periodically to stay informed about how we protect your information.
For all privacy-related queries, please use the support email address shown in the footer of this page. Our data protection team is available to answer your questions about how your personal data is handled, and to assist you in exercising your data rights as described in this policy.
Ready to Play at pktk2?
Your privacy is protected every step of the way. Explore our casino games, read our FAQ for quick answers, or learn more about who we are.